![]() ![]() The next day your kitchen is flooded again. He takes a look and figures out the problem. The next day there's water all over your kitchen floor. Sometimes it's justified.įor example, let's say you hire a plumber to fix your leaking dishwasher. However, this is not to say that placing blame and taking actions based on that blame assignment is an ineffective way to address an issue. Identifying a single point of failure or particular human shortcoming is usually a lot easier than doing the complex work required to really understand why a failure occurred. It's the low-hanging fruit in cause analysis. Why? Because many, if not most, corporations are, by nature, blame-seeking.īlame-seeking in corporations is nothing new. ![]() You get more information and you get better ideas. ![]() There's a great benefit in having a fearless, uninhibited, blame-free examination of a problem in order to improve. What's not to like? Getting all the members of a team together to blamelessly review work done at the end of a production cycle or in response to a crisis is a great idea. I love the idea of the blameless retrospective. ![]()
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